Hi, hoping for help with an issue that has just happened today (3 March).
I was in the process of syncing my partner's iPhone 13 mini to iTunes when she rather hastily clicked 'skip' as the phone was syncing.
Ever since, both my partner's and my phone (iPhone 13) will not sync to iTunes. It doesn't give the 'Trust' option on our phones anymore or automatically launch iTunes.
The phones connect to the Mac okay as the Photos folder still automatically launches and I see all the photos on my phone.
I use a USB connection on the Mac to connect from phone to computer.
So far, I have tried the following.
• Restarted both the Mac and iPhone
• Used a different cable
• Used a different USB port
• Deleted iTunes preferences and re-started Mac
It's an older iMac, but have never had any issues until today. The Mac spec is: iMac Late 2015 Intel Core running El Capitan 10.11.6.
iTunes is version 12.8.2.3
Any tips gratefully received, as I'm no longer able to copy music from iTunes to my Music folder on my iPhone (unless there's another way of doing it?).
Many thanks in advance....
Paul
I was in the process of syncing my partner's iPhone 13 mini to iTunes when she rather hastily clicked 'skip' as the phone was syncing.
Ever since, both my partner's and my phone (iPhone 13) will not sync to iTunes. It doesn't give the 'Trust' option on our phones anymore or automatically launch iTunes.
The phones connect to the Mac okay as the Photos folder still automatically launches and I see all the photos on my phone.
I use a USB connection on the Mac to connect from phone to computer.
So far, I have tried the following.
• Restarted both the Mac and iPhone
• Used a different cable
• Used a different USB port
• Deleted iTunes preferences and re-started Mac
It's an older iMac, but have never had any issues until today. The Mac spec is: iMac Late 2015 Intel Core running El Capitan 10.11.6.
iTunes is version 12.8.2.3
Any tips gratefully received, as I'm no longer able to copy music from iTunes to my Music folder on my iPhone (unless there's another way of doing it?).
Many thanks in advance....
Paul