White screen with folder - Help!

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Glennda Tingle

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Woke this morning to a black screen with arrow. Could get nothing else. Wouldn't turn off. Unplugged, replugged. Got white screen with a folder on which was a question mark. I have never seen this before. Anyone else know about this? Have any suggestions? Help! And thanks.
 
Kaveman

Kaveman

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The OS has been corrupted, you will need to install it again or restore from a backup. You may be able to a Restore in Place and preserve your data.
 

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