Unresponsive scripts

[swiveler]

I keep getting an unresponsive script message on my firefox that locks up my Mac computer OSX 10.8. How do I stop it or debug it?

 

[Spawn_Dooley]

Can you tell us more about your computer, model etc.

 

[swiveler]

mac desktop OSX 10.8.5 what else do you need to know?

 

[honestone]

Mac Desktop is not enough. Need to know the exact Mac model. Also, what version of Firefox are you running?

 

[Spawn_Dooley]

Click on the  in the upper right & then "About This Mac" to find the info we need

 

[swiveler]

Processor 2.4 Ghz Intel Core 2 Duo
Memory 4 GB 667 MHz DDR2 SDRAM
Startup disk MacintoshHD
Graphics ATI RadeonHD 2600 Pro 256MB
Software OS X 10.8.5

Adobe Version XI
11.0.13
Do you need the list of plug ins?

Is this what you wanted to know? Does this help?

 

[Spawn_Dooley]

Yes thanks.

There are so many different Macs/Mac OS X versions along with Firefox versions about & fixes aren't usually "one size fits all" so it's crucial to supply the above info before anyone can help you.

We just need your version of Firefox as honestone requested.

Then someone will hopefully be able to sort your issue out.

 

[swiveler]

Firefox 48.0.2

 

[honestone]

Well, given that you are using OS 10.8, that version of Firefox that you have is the last "unsupported" version available. This article reiterates that:

https://support.mozilla.org/en-US/kb/firefox-osx

So, you either need to use another browser, or upgrade the Mac OS.