Touch ID fingerprint recognition iPhone 8

Joined
Aug 28, 2017
Messages
2
Reaction score
0
My iPhone 8 quit recognizing the fingerprint I always use. I scanned it again--no luck. I know this is a minor problem, but it's inconvenient to use other fingers or my thumb to open the phone. Any ideas?
 

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
11,098
Reaction score
500
Hello and welcome.

It could be that the fingerprint sensor is dirty. You could try cleaning it with a very slightly damp cloth and solution designed for eyeglasses. Again, VERY slightly damp, or you could damage the iPhone, and end up with an out of warranty/physical damage repair.

C
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top