Sudden logout/shutdown and crashing apps

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Hi there!
I have a real puzzle here everyone. Sudden log-out or restart and multiple apps crashing.

The machine: Macbook Pro (mid-2009, 8GB, 2.8Ghz, Intel Core 2Duo, El Capitan), I replaced the old HD 1.5 years ago with an SSD (87GB of 500GB free).

To see if its a soft issue, I removed unused apps, reinstalled the OS, cleared the cache. In hardware, I've changed the graphics card, the battery, new fans, new RAM, cleaned the machine. It's practically new hardware-wise. I've tested it with and without external components (2nd monitor, dongles, etc.) and it still crashes. We worked on it for over a month, and the repair shop is also at a loss.

Before reinstalling the OS, it have me a panic report when it crashed. Now it doesn’t anymore. Software or hardware? Any clues and suggestions are most welcome!
Mang0
 

Cory Cooper

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Hello and welcome.

As you know, kernel panics and crashes can be caused by numerous hardware and software issues.

-Did you perform the repairs/replacements yourself?
-How did you replace the graphics card - entire logic board swap?
-Were they genuine new or used Apple parts?
-Do you have copies of any of the crash logs?

C
 
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Hi C, the hardware repairs were done at an Apple repair shop. As far as I know, the replacements were new.

Here's a copy of the crash report from Safari, which just crashed. Unfortunately, it exceeds the length allowed here. So if you send me an email address, I can send the full report

Process: com.apple.WebKit.WebContent [6069]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 11601 (11601.7.7)
Build Info: WebKit2-7601007007000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [3189]
User ID: 502

Date/Time: 2017-07-10 13:17:37.497 +0200
OS Version: Mac OS X 10.11.6 (15G31)
Report Version: 11
Anonymous UUID: 072CD8C0-FD53-C5DD-0D87-8B8963731A48

Sleep/Wake UUID: EAD597B4-3C27-4B68-8772-3804C0FCA459

Time Awake Since Boot: 14000 seconds
Time Since Wake: 8400 seconds

System Integrity Protection: enabled

Crashed Thread: 12 DFG Worklist Worker Thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Note: EXC_CORPSE_NOTIFY
 
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(cont'd)
VM Regions Near 0x4:
-->
__TEXT 000000010ab97000-000000010ab98000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
objc_msgSend() selector name: latLng
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Global Trace Buffer (reverse chronological seconds):
1.712572 CFNetwork 0x00007fff8444f92b TCP Conn 0x7f88e0e09d50 started
1.799534 AppleJPEG 0x00007fff9513705e [0x7f88e10c6800] Created session
1.800789 CFNetwork 0x00007fff8444f92b TCP Conn 0x7f88e0db6b50 started
1.803685 AppleJPEG 0x00007fff9513705e [0x7f88e10b8400] Created session
3.128261 CFNetwork 0x00007fff845dd98f Explicitly setting CF cookie storage singleton
3.129042 CFNetwork 0x00007fff846145d1 Explicitly setting cookie storage singleton
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x00007fff961f9e8d std::__1::pair<std::__1::pair<WTF::StringImpl**, bool>, unsigned int> WTF::HashTable<WTF::StringImpl*, WTF::StringImpl*, WTF::IdentityExtractor, WTF::StringHash, WTF::HashTraits<WTF::StringImpl*>, WTF::HashTraits<WTF::StringImpl*> >::fullLookupForWriting<WTF::HashSetTranslatorAdapter<WTF::UCharBufferTranslator>, WTF::HashTranslatorCharBuffer<unsigned short> >(WTF::HashTranslatorCharBuffer<unsigned short> const&) + 237
1 com.apple.JavaScriptCore 0x00007fff961f9c0a WTF::HashTableAddResult<WTF::HashTableIterator<WTF::StringImpl*, WTF::StringImpl*, WTF::IdentityExtractor, WTF::StringHash, WTF::HashTraits<WTF::StringImpl*>, WTF::HashTraits<WTF::StringImpl*> > > WTF::HashTable<WTF::StringImpl*, WTF::StringImpl*, WTF::IdentityExtractor, WTF::StringHash, WTF::HashTraits<WTF::StringImpl*>, WTF::HashTraits<WTF::StringImpl*> >::addPassingHashCode<WTF::HashSetTranslatorAdapter<WTF::UCharBufferTranslator>, WTF::HashTranslatorCharBuffer<unsigned short> const&, WTF::HashTranslatorCharBuffer<unsigned short> const&>(WTF::HashTranslatorCharBuffer<unsigned short> const&&&, WTF::HashTranslatorCharBuffer<unsigned short> const&&&) + 106
2 com.apple.JavaScriptCore 0x00007fff961f8f63 WTF::AtomicStringImpl::add(unsigned short const*, unsigned int) + 67
3 com.apple.JavaScriptCore 0x00007fff95c253cd JSC::Identifier::add8(JSC::VM*, unsigned short const*, int) + 77
4 com.apple.JavaScriptCore 0x00007fff95c252ce JSC::Identifier::createLCharFromUChar(JSC::VM*, unsigned short const*, int) + 30
5 com.apple.JavaScriptCore 0x00007fff96103597 JSC::Lexer<unsigned short>::lex(JSC::JSToken*, unsigned int, bool) + 86583
6 com.apple.JavaScriptCore 0x00007fff95ce0840 JSC::ASTBuilder::Expression JSC::parser<JSC::Lexer<unsigned short> >::parseMemberExpression<JSC::ASTBuilder>(JSC::ASTBuilder&) + 6208
7 com.apple.JavaScriptCore 0x00007fff95cdce8a JSC::ASTBuilder::Expression JSC::parser<JSC::Lexer<unsigned short> >::parseAssignmentExpression<JSC::ASTBuilder>(JSC::ASTBuilder&) + 1802
8 com.apple.JavaScriptCore 0x00007fff95cdc679 JSC::ASTBuilder::Expression JSC::parser<JSC::Lexer<unsigned short> >::parseExpression<JSC::ASTBuilder>(JSC::ASTBuilder&) + 793
9 com.apple.JavaScriptCore 0x00007fff95cedfb2 JSC::ASTBuilder::Statement JSC::parser<JSC::Lexer<unsigned short> >::parseExpressionOrLabelStatement<JSC::ASTBuilder>(JSC::ASTBuilder&) + 754
10 com.apple.JavaScriptCore 0x00007fff95cdbe0f JSC::ASTBuilder::Statement JSC::parser<JSC::Lexer<unsigned short> >::parseStatement<JSC::ASTBuilder>(JSC::ASTBuilder&, JSC::Identifier const*&, unsigned int*) + 239
11 com.apple.JavaScriptCore 0x00007fff9613d41d JSC::ASTBuilder::SourceElements JSC::parser<JSC::Lexer<unsigned short> >::parseSourceElements<JSC::ASTBuilder>(JSC::ASTBuilder&, JSC::SourceElementsMode, JSC::FunctionParseType) + 813
12 com.apple.JavaScriptCore 0x00007fff96173c44 JSC::ASTBuilder::Statement JSC::parser<JSC::Lexer<unsigned short> >::parseBlockStatement<JSC::ASTBuilder>(JSC::ASTBuilder&) + 388
13 com.apple.JavaScriptCore 0x00007fff95cdbdc0 JSC::ASTBuilder::Statement JSC::parser<JSC::Lexer<unsigned short> >::parseStatement<JSC::ASTBuilder>(JSC::ASTBuilder&, JSC::Identifier const*&, unsigned int*) + 160
14 com.apple.JavaScriptCore 0x00007fff9613d41d JSC::ASTBuilder::SourceElements JSC::parser<JSC::Lexer<unsigned short> >::parseSourceElements<JSC::ASTBuilder>(JSC::ASTBuilder&, JSC::SourceElementsMode, JSC::FunctionParseType) + 813
15 com.apple.JavaScriptCore 0x00007fff95cdb3ff JSC::parser<JSC::Lexer<unsigned short> >::parseInner() + 319
16 com.apple.JavaScriptCore 0x00007fff961d54a1 std::__1::unique_ptr<JSC::FunctionNode, std::__1::default_delete<JSC::FunctionNode> > JSC::parser<JSC::Lexer<unsigned short> >::parse<JSC::FunctionNode>(JSC::parserError&) + 97
17 com.apple.JavaScriptCore 0x00007fff961d4e07 std::__1::unique_ptr<JSC::FunctionNode, std::__1::default_delete<JSC::FunctionNode> > JSC::parse<JSC::FunctionNode>(JSC::VM*, JSC::SourceCode const&, JSC::FunctionParameters*, JSC::Identifier const&, JSC::JSParserBuiltinMode, JSC::JSParserStrictMode, JSC::JSParserCodeType, JSC::parserError&, JSC::JSTextPosition*, JSC::ConstructorKind, JSC::ThisTDZMode) + 151
18 com.apple.JavaScriptCore 0x00007fff961d4652 JSC::UnlinkedFunctionExecutable::codeBlockFor(JSC::VM&, JSC::SourceCode const&, JSC::CodeSpecializationKind, JSC::DebuggerMode, JSC::profilerMode, JSC::parserError&) + 162
19 com.apple.JavaScriptCore 0x00007fff95f3f881 JSC::ScriptExecutable::newCodeBlockFor(JSC::CodeSpecializationKind, JSC::JSFunction*, JSC::JSScope*, JSC::JSObject*&) + 641
20 com.apple.JavaScriptCore 0x00007fff95f3fe0d JSC::ScriptExecutable::prepareForExecutionImpl(JSC::ExecState*, JSC::JSFunction*, JSC::JSScope*, JSC::CodeSpecializationKind) + 205
21 com.apple.JavaScriptCore 0x00007fff95c14c33 JSC::LLInt::setUpCall(JSC::ExecState*, JSC::Instruction*, JSC::CodeSpecializationKind, JSC::JSValue, JSC::LLIntCallLinkInfo*) + 179
22 com.apple.JavaScriptCore 0x00007fff9611164d llint_entry + 22900
23 ??? 0x00002152b44260b9 0 + 36639095283897
24 com.apple.JavaScriptCore 0x00007fff96111658 llint_entry + 22911
25 ??? 0x00002152b44260b9 0 + 36639095283897
26 com.apple.JavaScriptCore 0x00007fff96111658 llint_entry + 22911
27 ??? 0x00002152b443567f 0 + 36639095346815
28 com.apple.JavaScriptCore 0x00007fff96111658 llint_entry + 22911
29 com.apple.JavaScriptCore 0x00007fff96111658 llint_entry + 22911
30 ??? 0x00002152b4424e3f 0 + 36639095279167
31 com.apple.JavaScriptCore 0x00007fff96111658 llint_entry + 22911
32 com.apple.JavaScriptCore 0x00007fff9610bac9 vmEntryToJavaScript + 326
33 com.apple.JavaScriptCore 0x00007fff960397b9 JSC::JITCode::execute(JSC::VM*, JSC::protoCallFrame*) + 169
34 com.apple.JavaScriptCore 0x00007fff95bf9fd4 JSC::Interpreter::execute(JSC::programExecutable*, JSC::ExecState*, JSC::JSObject*) + 10388
35 com.apple.JavaScriptCore 0x00007fff95de6e25 JSC::evaluate(JSC::ExecState*, JSC::SourceCode const&, JSC::JSValue, WTF::NakedPtr<JSC::Exception>&) + 469
36 com.apple.WebCore 0x00007fff8d7ff3ac WebCore::ScriptController::evaluateInWorld(WebCore::ScriptSourceCode const&, WebCore::DOMWrapperWorld&) + 284
37 com.apple.WebCore 0x00007fff8cbbcc09 WebCore::ScriptController::evaluate(WebCore::ScriptSourceCode const&) + 41
38 com.apple.WebCore 0x00007fff8cbbcb8c WebCore::ScriptElement::executeScript(WebCore::ScriptSourceCode const&) + 316
39 com.apple.WebCore 0x00007fff8cc01480 WebCore::HTMLScriptRunner::executePendingScriptAndDispatchEvent(WebCore::pendingScript&) + 240
40 com.apple.WebCore 0x00007fff8cc01369 WebCore::HTMLScriptRunner::executeParsingBlockingScript() + 281
41 com.apple.WebCore 0x00007fff8cbcff4f WebCore::HTMLScriptRunner::executeParsingBlockingScripts() + 95
42 com.apple.WebCore 0x00007fff8cbbad06 WebCore::HTMLDocumentParser::runScriptsForPausedTreeBuilder() + 86
43 com.apple.WebCore 0x00007fff8cb4583d WebCore::HTMLDocumentParser::canTakeNextToken(WebCore::HTMLDocumentParser::SynchronousMode, WebCore::pumpSession&) + 93
44 com.apple.WebCore 0x00007fff8cb44770 WebCore::HTMLDocumentParser::pumpTokenizer(WebCore::HTMLDocumentParser::SynchronousMode) + 544
45 com.apple.WebCore 0x00007fff8cc02371 WebCore::HTMLDocumentParser::resumeParsingAfterScriptExecution() + 353
46 com.apple.WebCore 0x00007fff8cc81062 WebCore::HTMLDocumentParser::notifyFinished(WebCore::CachedResource*) + 82
47 com.apple.WebCore 0x00007fff8cbd0d19 WebCore::CachedResource::checkNotify() + 153
48 com.apple.WebCore 0x00007fff8cbd0bb1 WebCore::SubresourceLoader::didFinishLoading(double) + 1153
49 com.apple.WebKit 0x00007fff8ab54cad WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(IPC::Connection&, IPC::MessageDecoder&) + 561
50 com.apple.WebKit 0x00007fff8a992d08
 

Cory Cooper

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Thanks for the log. I don't see anything that stands out which could be the cause of the crashing. I did notice that you are running an older version of Safari. Safari 10.1.2 (11603.3.8) was recently released. You could run all software updates and see if the issue resolves.

-Is the logout/shut down issue still happening?
-Is it only Safari that is crashing?
-You stated new RAM - do you happen to have the original 4 GB (2x2 GB) of Apple RAM you could use to test?

Also, do you have any of the following installed:
-Adobe Flash
-Oracle Java
-Any Safari extensions?
-Third-party apps like MacKeeper, CleanMyMac, or anti-virus?

C
 

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