I've read through the other solution notes I could find and nothing has worked so far. I have tried shutting down. So frustrated and would be grateful for help. Thanks!
A few troubleshooting questions for you:
-Which version of OS X/macOS?
-Which version of the Mail application?
-How many email addresses do you have setup?
-Who is/are the email provider(s)?
-Can you post a screenshot of what you are seeing?
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