Mail

[Angus]

I have had 2 tech people from Apple try and help me with the following problem. Nothing works. I have OS X Yosemite. After setting the mail preferences and creating rules with the help of the techs, most of my mail contacts and even my own mail address goes to junk. Any suggestions?

 

[Cory Cooper]

Hello and welcome.

-Who is your email provider?
-When did this start - after the Yosemite upgrade?
-Are you at 10.10.5?
-You could try creating a second user on the Mac, logging into it, then adding the account to see if the issue persists.

C

 

[Angus]

Shaw
Bought a new computer with 10.10.5 on it
Not sure how to create a second user
Thanks

 

[Cory Cooper]

OS X Yosemite: Set up users on your Mac

Just make sure it is an admin account that you create.

C