Just happened yesterday when I was deleting about 800 emails. I shut the computer down last night & today it seems to be gone but only shows 200+ messages in the trash. I don't know if it happened because I tried to delete so many messages at once?I wonder if that is an issue with your ISP, which seems to be AT&T. Comcast/Xfinity is my ISP, and I use Outlook 2016. I have never had an issue with my EMail program, including the deletion of EMails (and the permanent removal of deleted EMails). I do, though, use POP, instead of IMSAP, but one would think that should not make a difference.
How long have you bene having this issue?
Do I need to post this as new again? I just tried to delete several messages at the same time again & it's doing it to me againSorry to hear that you are still having some issues. As I mentioned above, I use Outlook 2016 for my EMail needs. Maybe someone else with experience using Apple's Mail program can help you more.
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