Hi-
I have a Macbook Pro with Mavericks. Upon startup, I see a grey screen and then a slightly different color grey screen, and then the screen goes black. I can see and move the mouse pointer on screen, but I can't see any menus, or programs as I click.
I can boot into recovery mode, and I have verified and repaired the disk. I cannot, for whatever reason, reinstall the OS. When I try this option I get an error message that drops down and back-up before I can read it, and then another error message to try to reinstall again.
It is able to get to the Internet.
I do not know how to get more system information about this laptop in the state that it is in.
I would like to save picture off of the Macbook Pro - besides that, I would be OK with a format.
I'm not that Mac OS Savvy....
Any help is appreciated.
I have a Macbook Pro with Mavericks. Upon startup, I see a grey screen and then a slightly different color grey screen, and then the screen goes black. I can see and move the mouse pointer on screen, but I can't see any menus, or programs as I click.
I can boot into recovery mode, and I have verified and repaired the disk. I cannot, for whatever reason, reinstall the OS. When I try this option I get an error message that drops down and back-up before I can read it, and then another error message to try to reinstall again.
It is able to get to the Internet.
I do not know how to get more system information about this laptop in the state that it is in.
I would like to save picture off of the Macbook Pro - besides that, I would be OK with a format.
I'm not that Mac OS Savvy....
Any help is appreciated.