Mac Mini (Mojave) Time Machine FULL RESTORE to previous date is stuck for days

[JohnDohe]

Hi,

My Mac Mini (Mojave) has been stuck on Transfer Information to This Mac
now for 3 days.

I have chosen which backup to restore, and it just sits there, gear spinning.

What to do?

Thanks.

 

[Cory Cooper]

Hello,

-Which exact Mac mini?
-Is it a new drive, or erase and restore?
-How much free space?
-Did the mini go to sleep at all during the transfer?
-What kind of connection to eternal Time Machine drive - USB, Thunderbolt, etc.?

C

 

[JohnDohe]

Hello,

-Which exact Mac mini?
-Is it a new drive, or erase and restore?
-How much free space?
-Did the mini go to sleep at all during the transfer?
-What kind of connection to eternal Time Machine drive - USB, Thunderbolt, etc.?

C

"Which exact Mac mini?"
MRTT2*/A
Intel Core i7-8700B six-core CPU
3.2 GHz (Core i7, boost to 4.6 GHz)
Cores/Threads 6/12 (Core i7)
Cache 12 MB (Core i7)
Memory 64GB
512GB SSD
10GB ethernet

Apple Mac mini (Late 2018)
3.2 GHz Intel Core i7 Six-Core
64GB of 2666 MHz DDR4 RAM
Integrated Intel UHD Graphics 630
512GB NVMe SSD Gen-4
1 x 10 Gigabit Ethernet Port
Wi-Fi 5 (802.11ac)
Bluetooth 5.0
4 x Thunderbolt 3 (USB Type-C) Ports
2 x USB 3.1 Gen 1 Type-A
1 x HDMI 2.0
macOS Mojave AppleCare+

"Is it a new drive, or erase and restore?"
Not a new drive, or erase and restore.

"How much free space?"
Free space: about 200GB

"Did the mini go to sleep at all during the transfer?"
No. I config my pc's & mac's not to do this.
The transfer actually never started.
I'm stuck here:

"What kind of connection to eternal Time Machine drive . . . ?"
USB.
The backup drive is not an Apple "Time Machine" per se.
Its a 1-TB USB HDD:
"My Passport":
WDBABM0010BBK-00

At first, before I read how to do a full restore to a previous date,
I clicked the Time Machine icon in the Menu bar and then clicked
"Enter Time Machine". Many backup dates appeared, so I'm assuming
that backups are there and this non-Apple device works for Time Machine
backup. It vibrates when backups are/were being made.

***

This is a brand new Mac Mini.

Just got it this past summer: end of July 2019.

What to do?

Thanks. Appreciate the interest.

PS: its still sitting there, gear spinning, now day-4: