Mac Mail password problem

[Doug TD]

I have High Sierra 10.13.2 installed. I am having password problems.
Advice on how to change IMAP passwords will be appreciated.

 

[honestone]

A couple of things:

1. How did you upgrade to High Sierra?

2. A new version of High Sierra, OS 10.13.3, came out last week. You might want to consider upgrading.

3. Why do you need to change your IMAP passwords? When I upgraded from Sierra, OS 10.12.6, to High Sierra, OS 10.13.2 (now on V 10.13.3), Outlook 2016 continue to function fine. I am, though, using POP as my access method with my ISP (XFinity).

 

[Doug TD]

1. Full upgrade download from Apple
2. Thanks
3. My current passwords are all being not being recognised by the server. Therefore I need to insert new ones.
They are working OK until about 3 days ago when 'Connection Doctor' came up with red dots against my accounts.

 

[honestone]

What is "Connection Doctor"? Also, have you tried working with your ISP about this? Seems really strange that it would work fine for a while, and then all of sudden you have these issues.

So just to confirm, before 3 days ago, your passwords were recognized by the server. And also, how much earlier did you upgrade to OS 10.13.2?

 

[Peter Caplen]

I'm also having a mail problem since upgrading to HS 10.13.3.
My primary Email address and password is no longer recognised although my two secondary addresses and passwords are working fine.

 

[Toby Chadwick]

try this:

launch Mail and go to Mail preferences then accounts. Then server settings. You may need to uncheck AUTO

 

[Peter Caplen]

Thanks Toby, but no difference, password still not recognised.
Cheers,
Peter