Mac App Store Not Responding

[Phowe43]

I'm running 10.9.2. I've updated with the combo pack and all the recent updates available. When I click on the Mac App Store, the screen flickers but will not load.
Any ideas?

 

[Spawn_Dooley]

When you click on the App Store icon in your Dock, can you tell us exactly what happens? Does the icon bounce & then does the Mac App Store window launch? Do you see any error messages?

 

[Phowe43]

When you click on the App Store icon in your Dock, can you tell us exactly what happens? Does the icon bounce & then does the Mac App Store window launch? Do you see any error messages?

In the Application folder, I click on the App Store and the entire screen flickers and even "shakes" (best way I can describe it). A quick "spinning gear", and then nothing. No error messages. So here's what I've done since last night.

I searched the Library Preferences for the apple store agent plist (and one other App Store file that couldn't be located). I moved the agent plist to the desktop and re-booted. No luck.

I booted in Safe Mode and did a Repair Disk Permissions. Rebooted in normal mode.....and same thing - no luck.

Darn frustrating....but I appreciate your effort.

 

[Spawn_Dooley]

I found that there were a few occurrences of this issue which seemed to be resolved by re-installing Mavericks from the Recovery Disc, to do this, turn on your computer & when the grey screen appears, hold down the Command (⌘) + R keys to reach the re-install menu.

Here's the Knowledge Base instructions:

http://support.apple.com/kb/PH13871

 

[Cory Cooper]

I know that sometimes the App Store has issues if Spotlight is not enabled for the OS drive.

Check that,

C

 

[Phowe43]

I found that there were a few occurrences of this issue which seemed to be resolved by re-installing Mavericks from the Recovery Disc, to do this, turn on your computer & when the grey screen appears, hold down the Command (⌘) + R keys to reach the re-install menu.

Here's the Knowledge Base instructions:

http://support.apple.com/kb/PH13871

Thanks Spawn - most likely you are correct. My concern is two-fold. I recently purchased this computer used......and I don't have the Recovery Disk. Is there any work-around for this? Next, if there is a work-around for it, will any of the programs I've recently installed.....such as Logic Pro and Final CutX be compromised (since I purchased and downloaded them directly from Apple)?

 

[Phowe43]

I know that sometimes the App Store has issues if Spotlight is not enabled for the OS drive.

Check that,

C

Thanks Cory. Not that familiar with Spotlight.....but I'm sure I can find something on the knowledge base about it.

 

[Cory Cooper]

No worries...it is turned on by default, so if you are unfamiliar, then it's probably enabled and not the issue.

C

 

[Spawn_Dooley]

you might need to re-install Mavericks using Command + R upon reboot

As per in this discussion