Kernal Panic Intermittent

[soulartist]

10.9.3 iMac

I have intermittent issue that occurs once or twice a week: Your computer shut down because of a problem and will restart. I have noticed the crash happens most often when I'm in Safari or Firefox, but not always.

I ran the extended apple hardware test, which reported no problems with hardware or memory.

I disabled Sophos antivirus, but that had no effect.

Here is the latest crash report. Any thoughts here is appreciated.

Anonymous UUID: 9BFC0629-DD07-0D5D-2247-4BB2EE3FA457



Wed Jun 25 18:07:40 2014

panic(cpu 0 caller 0xffffff80044a50aa): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.100.13/osfmk/vm/vm_resident.c:2388

Backtrace (CPU 0), Frame : Return Address

0xffffff80cfc63bc0 : 0xffffff8004422fa9

0xffffff80cfc63c40 : 0xffffff80044a50aa

0xffffff80cfc63c70 : 0xffffff80044900b8

0xffffff80cfc63d20 : 0xffffff8004495a03

0xffffff80cfc63d50 : 0xffffff800448f16d

0xffffff80cfc63d80 : 0xffffff800448e3bc

0xffffff80cfc63dc0 : 0xffffff8004482467

0xffffff80cfc63e00 : 0xffffff80044134bd

0xffffff80cfc63e40 : 0xffffff80044133bc

0xffffff80cfc63e60 : 0xffffff8004418dcc

0xffffff80cfc63eb0 : 0xffffff800441a9c2

0xffffff80cfc63f20 : 0xffffff800441ea1d

0xffffff80cfc63f50 : 0xffffff800441d394

0xffffff80cfc63f70 : 0xffffff80044c989d

0xffffff80cfc63fb0 : 0xffffff80044f3c76



BSD process name corresponding to current thread: Safari



Mac OS version:

13D65



Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

Kernel slide: 0x0000000004200000

Kernel text base: 0xffffff8004400000

System model name: iMac8,1 (Mac-F227BEC8)



System uptime in nanoseconds: 25734197111839

last loaded kext at 24646324055609: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8596a000, size 49152)

last unloaded kext at 24729503496814: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8596a000, size 32768)

loaded kexts:

com.sophos.kext.sav 9.0.61

com.sophos.nke.swi 9.0.53

com.globaldelight.driver.BoomDevice 1.1

com.AmbrosiaSW.AudioSupport 4.1.2

com.paceap.kext.pacesupport.snowleopard 5.9

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.2.4f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleHWAccess 1

com.apple.GeForceTesla 8.2.4

com.apple.driver.AppleHDA 2.6.1f2

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleIRController 325.7

com.apple.BootCache 35

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.iokit.SCSITaskUserClient 3.6.6

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.driver.AppleUSBHub 666.4.0

com.apple.iokit.AppleYukon2 3.2.3b1

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.driver.AirPortBrcm43224 700.36.24

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleIntelPIIXATA 2.5.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.security.quarantine 3

com.apple.nke.applicationfirewall 153

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOBluetoothFamily 4.2.4f1

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.driver.DspFuncLib 2.6.1f2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.driver.AppleHDAController 2.6.1f2

com.apple.iokit.IOHDAFamily 2.6.1f2

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.7.0d11

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.kext.triggers 1.0

com.apple.driver.AppleUSBHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOATAPIProtocolTransport 3.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IO80211Family 630.35

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBFamily 677.4.0

com.apple.iokit.IOATAFamily 2.5.2

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.TMSafetyNet 7

com.apple.security.sandbox 278.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOReportFamily 23

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

 

[oldscribe]

Hi,

I disabled Sophos antivirus, but that had no effect.

Disabling is not enough. Possibly fully remove antivirus, this can be a real pain finding all its files.

 

[soulartist]

Hi,


Disabling is not enough. Possibly fully remove antivirus, this can be a real pain finding all its files.

I also have Sophos on my MacBook Pro that doesn't suffer from this Kernal Panic problem.