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- Oct 28, 2015
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I installed ios8 on my iphone 5s and it crashed my phone, I was unable to power it on or do anything with it. I spent 2 hours on the phone with apple who could not resolve the issue and declared it to be a hardware problem. They sent me a replacement phone which I loaded with my backed up data. I am now afraid to update the software again as I fear a repeat of the problems. Dare I now upgrade to 9.1? (I'm certain this was not a hardware problem as the phone was fine prior to the update)