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- Aug 6, 2006
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Hello,
I have an iMac with OSX Panther 10.3. This afternoon I decided to update a lot of the software that was on the computer (used the Software Update on the computer preferences), and also downloaded a bunch of free software that looked useful. (I don't always do the updates because I have a slow dial-up connection at home, but this weekend I brought my home computer to a friend's office with a faster connection so I could do this.) Apparently that was a BIG mistake. I left for a while, came back and discovered that not all of the Mac OSX update had been installed, and when I clicked on something (could have just been any place--I don't know), I got what I now know is a KERNAL PANIC.
I repeatedly got the black drop-down screen that has a multilingual message to restart the computer.
I read some responses to questions about this on a Mac forum via the Apple main site, and tried to follow some of the suggestions. I tried to reboot the computer several times, using my OSX 10.3 Install Disk (didn't work) and then my original iMac OSX Install Disk. I could get the Disk Utility to open, eventually, and two hard disk icons appeared: 38.16 GB Maxtor and 743.29 MB HL- . (The name of my hard drive had been Scribe, so this is not the same hard drive name obviously.)
I chose the hard drive called 38.16 GB Maxtor, chose First Aid, and clicked on Verify. I got this list:
Verifying disk "Macintosh HD"
Checking HFS Plus volume.
Checking Extentes Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking volume bitmap.
[in red] Volume Bit Map needs minor repair
Checking volume information.
[in red] Invalid volume free block count
(It should be 6432952 instead of 6432857)
The volume Macintosh HD needs to be repaired.
Verify completed.
I could not Verify the hard drive icon labelled 743.29 MB HL-
I tried to install OS X but got a message that I couldn't install older software on top of the newer software (presumably OS X 10.3 that I had on the computer already?). I saw a message on a forum saying to go to Partition on the Disk Utility and to choose the smallest partition. (This is really foreign territory to me--I'm not very computer-savvy although I use mine a lot.) There was no such information and the windows were sort of greyed-out.
I tried to use the OS X 10.3 Install Disk again, but got the Kernel Panic message (same one).
Now what? Have I lost all of what I had on my computer (which was a great deal, including some registered software (Sibelius 3))? Can I retrieve it? How can I get my computer to work again?
By the way, if I go to the Apple icon and drop the menu down, all of the items are greyed-out, and I can't even see "About This Mac."
Please help, and please don't assume that I know anything beyond basic usage.
Thanks so much!
yours in a panic,
Kirinphoebe
I have an iMac with OSX Panther 10.3. This afternoon I decided to update a lot of the software that was on the computer (used the Software Update on the computer preferences), and also downloaded a bunch of free software that looked useful. (I don't always do the updates because I have a slow dial-up connection at home, but this weekend I brought my home computer to a friend's office with a faster connection so I could do this.) Apparently that was a BIG mistake. I left for a while, came back and discovered that not all of the Mac OSX update had been installed, and when I clicked on something (could have just been any place--I don't know), I got what I now know is a KERNAL PANIC.
I repeatedly got the black drop-down screen that has a multilingual message to restart the computer. I read some responses to questions about this on a Mac forum via the Apple main site, and tried to follow some of the suggestions. I tried to reboot the computer several times, using my OSX 10.3 Install Disk (didn't work) and then my original iMac OSX Install Disk. I could get the Disk Utility to open, eventually, and two hard disk icons appeared: 38.16 GB Maxtor and 743.29 MB HL- . (The name of my hard drive had been Scribe, so this is not the same hard drive name obviously.)
I chose the hard drive called 38.16 GB Maxtor, chose First Aid, and clicked on Verify. I got this list:
Verifying disk "Macintosh HD"
Checking HFS Plus volume.
Checking Extentes Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking volume bitmap.
[in red] Volume Bit Map needs minor repair
Checking volume information.
[in red] Invalid volume free block count
(It should be 6432952 instead of 6432857)
The volume Macintosh HD needs to be repaired.
Verify completed.
I could not Verify the hard drive icon labelled 743.29 MB HL-
I tried to install OS X but got a message that I couldn't install older software on top of the newer software (presumably OS X 10.3 that I had on the computer already?). I saw a message on a forum saying to go to Partition on the Disk Utility and to choose the smallest partition. (This is really foreign territory to me--I'm not very computer-savvy although I use mine a lot.) There was no such information and the windows were sort of greyed-out.
I tried to use the OS X 10.3 Install Disk again, but got the Kernel Panic message (same one).
Now what? Have I lost all of what I had on my computer (which was a great deal, including some registered software (Sibelius 3))? Can I retrieve it? How can I get my computer to work again?
By the way, if I go to the Apple icon and drop the menu down, all of the items are greyed-out, and I can't even see "About This Mac."
Please help, and please don't assume that I know anything beyond basic usage.
Thanks so much!
yours in a panic,
Kirinphoebe