but for the past month I have not been able to log in my administrative account. I am currently using the guest account. I want to use my administrative account because I need to use Microsoft Word and I also have valuable pictures there. Some one please help me! I don't know what to do. Everytim I try to log in my administrative account it says, "You are not able to log in at this time", or somewhere along those lines. Thank you in advance!