el capitan + photoshop cc 2017

[barnaby hall]

I hear there may be an issue with el capitan and photoshop cc. I am producing horrible prints( dirty and greenish) when using the "print in photoshop " on my Epson p800 printer window. Prints made using the Epson print option are reasonable but my experience with past osx and printer systems tells me that photoshop should be far better. I am using a calibrated Eizo monitor and macbook pro. I know that the graphics card on my macbook pro (2010) is not as powerful as it should be for photoshop cc but I can't see why it should cause such dramatic unwanted color shifts. Anther issue is a sudden red cast when switching into fullscreen mode. Any ideas?

 

[Cory Cooper]

Hello and welcome.

-Your video card doesn't have anything to do with printing from Photoshop
-Uncheck  > System Preferences... > Energy Saver > Automatic graphics switching to ensure you are using the NVIDIA discrete graphics chip - this may correct the red tint issue in full screen mode.
-Have you installed the latest driver v9.80 for the Epson SureColor P800?
-Are you using any ICC profiles for the printer?
-Have you tried these steps: Printing Images with Application (Photoshop, Lightroom, etc.) Colour Management on an Epson from a Mac

C

 

[barnaby hall]

I have the latest epson driver and I'm using Hahnemuhle icc paper profiles. I think I've discovered the reason for the redness in full screen mode. I needed to switch primary and secondary monitors. Seems to work. As for the reason for the dreadful printing results - God knows!

 

[barnaby hall]

Could it be problematical to be using US driver in Europe? My set up is "Eurobased" as I'm in Portugal but I see that 9.80 is the US version. Otherwise I'm completely mystified by the terrible quality of the prints via Photoshop

 

[Cory Cooper]

No, the driver shouldn't affect anything.

Try the steps in the article I provided the link to previously: Printing Images with Application (Photoshop, Lightroom, etc.) Colour Management on an Epson from a Mac. It may help your printing quality issue.

C

 

[barnaby hall]

Having used an old Epson r2400, Hahnemuhle papers, icc profiles with CS5 and Snow Leopard for quite a few years I'm familiar with this procedure. This is what is bothering me. What on earth am I doing wrong!? Is it possible that there is a Mac bug? Or that I, for some reason, have a bug in MY Mac or elsewhere?

 

[Cory Cooper]

OK, good...wasn't sure.

I have done a little more Internet searching, and it does seem like a bug somewhere. Of course, Apple/Adobe/Epson will all point the finger at each other.

Will let you know if I find anything conclusive.

C

 

[barnaby hall]

Thanks for all your help. Hopefully there will be a fix - Barnaby