Dictation stopped working on my Macbook Pro

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I have a Macbook Pro and the dictation suddenly stopped working. I called apple support and they insisted
it was because I hadn't upgraded to Big Sur. I upgraded after the conversation and it still doesn't work. Any
suggestions would be appreciated. Thanks!
 

Cory Cooper

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Hi,

Can you elaborate on the issue?

-Does it not recognize the command to enable Dictation?
-Does the mic not recognize you are speaking?
-Does the mic work in other applications?
-Do you get any error messages?

C
 
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I can't help, but it doesn't really make sense that you should need to upgrade the OS if dictation was already working in the OS you were using.
 

Cory Cooper

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It sounds like it was working, then stopped, and Apple told her to upgrade to resolve it for some reason.

C
 

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