Advanced Mac Cleaner

Joined
Jun 15, 2018
Messages
3
Reaction score
0
I keep getting this pop up for about a week now, both visually and editorially, which tells me it has found 1743 issues. there is a button tio "Clean Now" and one to "Register - to fix all issues." It has found errors in my "Cache Manager," "Logs Manager," Trash Manager," and "Extra Languages;" none in "Roguer Apps." Improvement potential in the 4 mentioned problem areas is shown as "high."

My question is - is this on the level or a scam that is going to take over and "kill" my computer (OSX - El Capitan)?
 
Joined
Sep 17, 2014
Messages
4,836
Reaction score
241
A couple of questions first, before I recommend some excellent free programs, and an excellent commercial one:

1. What exact Mac model do you have?

2. Have you ever done any disk cleanup/maintenance/repairs using software?

3. This is critical: are you making backups to an external device/ if so, what software do you use for that task? Even if you use the software I recommend below, it is imperative that you have a backup.

4. What software is telling you all those statements you mentioned?

OK, first, you can actually do a lot of disk cleanup on your own. One primary place to look is inside your downloads folder. Another resource "hog" is deleted EMails. When you delete an EMail, it is not permanently removed from your machine. Depending on whcih EMail program you are using, there are ways to have deleted EMails permanently removed. I use Outlook 2016 as my EMail client, and I am constantly have deleted EMails permanently removed. It is easy for me to do it, but I don't know about other EMail programs.

Here are some excellent freeware programs you can use to help you out:

Onyx - Available from here: https://www.titanium-software.fr/en/onyx.html

Rock Solid, has been around a long, long time, and has had many positive reviews. I use it religiously (along with a commercial program entitled Tech Tool Pro). I would not be without either of them. In fact, I will not upgrade to a new Mac OS until there are compatible versions of both of them for the new OS (along with 4 other critical programs that I have). Note that there are different versions of Onyx available, for each different Mac OS. You would need to get the correct version for the Mac OS you are using..

AppCleaner - Available from here: https://freemacsoft.net/appcleaner/

Another stellar performer! As you can see via that link, it will get rid of most stuff associated with an application that you wish to delete.

GrandPerspective - Available from here: http://grandperspectiv.sourceforge.net/

Nifty graphical way to see which files are on your drive. Good way to identify large ones that you might not need.

Malwarebytes - Available from here: https://www.malwarebytes.com/mac/

Good to use if you see adware and/or suspect you might have a virus. It also is good to run it every so often, even if nothing is wrong.

ClamXAv - Available from here: https://www.clamxav.com/

More extensive than Malwarebytes in terms of finding viruses. You can use it in demo mode, and it still has just about full functionality.

Then of course you can use Disk Utility to check out your drive and/or do repairs. It's not as extensive as Tech Tool Pro (https://www.micromat.com/products/techtool-pro), Disk Warrior (https://www.alsoft.com/diskwarrior/?gclid=EAIaIQobChMI9qzeqcSF2gIViWp-Ch0NngwsEAAYASAAEgJg7_D_BwE), or Drive Genius (https://www.prosofteng.com/drive-genius-mac-protection-software/), but it gets the job "mostly" done. I use Tech Tool Pro, and in fact it is the only third party one so far that is fully compatible with High Sierra (that's the OS I use on both of my Macs)

However, 2 caveats with using Disk Utility:

1. A backup is mandatory.

2. You need to run it in "isolated" mode. For that, you would boot your Mac into the (Hidden) Recovery HD partition. This link explains how to do that, and what is on that partition:

https://support.apple.com/en-gb/ht201314
 

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
11,098
Reaction score
500
Hello and welcome.

The easiest way to remove it is with AppCleaner, as honestone mentioned. When you drag the Advanced Mac Cleaner app to the AppCleaner window, make sure you check the boxes next to all the files it finds. Then, click Remove, restart your Mac, and empty the Trash.

That should save the issue. If not, let us know, and we'll give manual uninstall instructions.

C
 
Joined
Sep 17, 2014
Messages
4,836
Reaction score
241
Thanks, Cory, for the endorsement. Also, for the op, AppCleaner might not find every file associated with an app that you are deleting, so after AppCleaner removes all of the "stuff" it finds, do a search of your internal drive using the application name. The Mac OS comes with Spotlight, but I prefer another excellent freeware program, EasyFind, available from here:

https://www.devontechnologies.com/products/freeware.html

Also, it would still be beneficial to download and run the other applications, especially Onyx.
 
Joined
Jun 15, 2018
Messages
3
Reaction score
0
Wow! Thanks, both of you. Lots of good suggestions. I am using a late 2013 27” iMac with OS X El Capitan Version 10.11.6. the cleanup programme I mentioned is a pop up that keeps appearing every time I wake up my computer. Yes, I have a Back-Up. It is LaCie; I am on my 2nd one. My mail programme is Google (gmail). Julie

I'm not necessarily wanting to remove it; just wondering if it's legit. If I knew it were legit, I would consider using it. I don't know if all the problems it seems to have found are for real, but my computer is very, very slow, so I imagine they problably are. Also, I'm very technologically challenged so most likely am not doing all the things I should.
 
Joined
Jun 15, 2018
Messages
3
Reaction score
0
I see now from other people's threads that this cleaner doesn't seem to be a good thing. I will follow Cory's advice to get rid of it, and honestone's for other cleaning software. Thanks again.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top