503 Service Unavailable No server is available to handle this request.

[Bill Robey]

I am using a Mac desktop OS X 10.9.5 - 3.2 GHz processor Core i3; 4 GB 1333 Mhz memory
When I use latest Firefox browser and try to do a search, I get error msg
When I use existing bookmarks, Firefox works fine
I also have similar problems with Safari
My internet provider is Verizon FIOS
I have tried MacKeeper which is supposed to fix this problem but it does not
I have tried several other posted fixes without success
Any help would be greatly appreciated

 

[Cory Cooper]

Hello and welcome.

-Are the time and date correct on your Mac?
-Does it happen with the iTunes or App Stores?
-Do Safari bookmarks work, like with Firefox?
-Does it happen with all websites, or specific ones?
-Is the Internet connection with the issue at home, or at school/work?

C

 

[Bill Robey]

Date & Time are correct
It does not happen with iTunes or App Stores
It happens with all websites
I only use browser at home - I am retired - no more school or work
Safari bookmarks all work
I do use iPhone 5c with no problems

I currently have a Bing bookmark on Firefox which I can search using but cannot
search directly from the browser

 

[Cory Cooper]

Have you changed any of the DNS settings or is there a proxy in the Network preference pane?

C

 

[Bill Robey]

I went to the preferences section and changed to "No Proxy"
Now I can search using the norton search option on the firefox browser but I still get the error msg
when I use the search box in the upper right hand corner of the firefox browser
Also Safari seems to work fine now
So I guess I will just use the norton option when I search
Thanks for your help,
Bill

 

[Cory Cooper]

Ahhh...Norton Search Toolbar. That may have caused the issues to begin with. Some of the toolbar add-ins cause issues like this, because they filter out what they deem "risky" websites.

You could always try uninstalling the Norton toolbar and see if all goes back to normal.

C

 

[ButcherJD]

hey cory
I am using a MacBook Pro 2.2 GHz OS X 10.6.8
I only have safari browser
When I try to connect to apple.com I get error msg
503 Service Unavailable
No server is available to handle this request
The same error happen with App Stores
Cannot connect to App store
When I try to connect to any other website it works fine
It happens with apple website pages only
Date & Time are correct
I use iPhone 5s with no problems and i can access apple.com
Any help please.

 

[Cory Cooper]

Hello and welcome.

Normally, that is a temporary problem, and will resolve itself.

Are you still experiencing the issue?

C